Computers: Software: Help

Computers: Software: Help_Desk

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Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.

AmberCat
Web-based and desktop software for internal and external help desks, customer service, and facilities management.

Control-F1
Provides enterprise solutions for live and automated support.

Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.

Double IS
Software enabling facility managers to track work orders, room booking, and building maintenance.

Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.

HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.

Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.

Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.

LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.

The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues

NetHelpDesk
Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.

NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.

PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT

SDS HelpDesk Solutions
Develops customized software applications for the help desk and call center industries.

Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.

Supportsoft
Real-time service management and support automation software.

Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management.

Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.

Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.

World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.

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